Computer Related

• Where should I save documents when working in a computer lab?
• My desktop PC was replaced this summer. I now have a new Dell Latitude C840. Where can I find some information on its features?

Email

• I tried using Webmail to access my Mount email from an off-campus location. It got as far as saying “Loading,” but my messages never appeared.
• I use Outlook. How can I add a Public folder icon to my Outlook Bar so that I can easily see when new messages arrive, and access them?
• I use Outlook Web Access. How can I make the messages in the Public folders appear as threaded discussions?
• I use Outlook Web Access. How do I access the new announcement and discussion Public folders?
• I use Outlook. How do I see the new announcement and discussion groups in the Public folders?
• What if I am a student and I need to keep email older then 120 days?
• What is the age limit for student email?
• I have a problem with my email. Who do I call?
• How long does a student keep their email account?
• What is the size limit for a student mailbox?
• How do I access my student email?

Lab Scheduling

• How do I make a reservation for a PC Lab?

Laptop Program

• Where do I go to order a laptop through this program?
• Where can I find more information about the Mount's new laptop ownership program?

Microsoft Office

• Can anyone tell me how to easily create labels in Microsoft Word?
• Do you have easy instructions for doing mailmerge in Word?

Network Related

• More FAQs coming soon!

Technology General

• What type of PC hardware and software do you support?
• What sort of technology is in use at the Mount?

Telephones

• My voice mail says it is protected. What does this mean?